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Returns/Refunds/Client Care

Returns/Refunds/Client Care

Return/Refund Policy:
Your satisfaction is guaranteed. If you are not completely satisfied, you may return your item(s) for a full refund of your purchase price, less shipping and handling for any reason within 30 days of delivery.

Please write us a note stating why you would like to return your product and include it in your package along with a copy of your original receipt. We ask that you ship by USPS for your protection and to insure prompt delivery. You can also call us at 1-877-930-1874, or email us at info@nyrajuskincare.com. Please send package to: Nyraju Skin Care Returns, P.O. Box 360690 Decatur, GA 30036

Gift Box:
Should the contents of your gift box need substitution we will contact you via email or a phone call. Any substitutions will be made with a product of no less than equal value.

Gift Notes:
Please include what you'd like to have on a gift note and we'll include it with the order.

Damage or loss incurred during shipping is the delivery companyís responsibility and claims must be properly filed with the delivering carrier. Although the addressee must initiate damage claims against the delivery company, we will be happy to assist you.

Payment Options:
You may pay for you order with a check or money order payable to Nyraju (all funds must be in US dollars). Nyraju also accepts the following major credit cards: MasterCard, Visa and American Express. Please note there is a $25 fee for a returned check. Sorry, no CODís.

Most shipments are made via United States Postal Service. Please note: if you are having your package shipped to a P.O. Box, check your box for a slip notifying you that the package is being held for you if you do not have it in your box. USPS and Standard Overnight deliveries are available for in-stock items. Please refer to the fee schedule:

USPS Standard Delivery (3-10 Business Days)
$75.00 or more FREE
Standard (Hawaii)
Add $24.95 per order

UPS Overnight Air Order placed by 11am (EST)

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    Free Skin Care Guide
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    Beauty News
    What's your greatest skin care challenge?

    As women and a growing number of men of color, what's your greatest skin care challenge? Whether it's dark spots, uneven skin tone, dark circles,puffiness under your eyes or hair that won't grow, you'll find a product that can possibly become the solution to your challenge.

    Moisturizers and ingredients that hydrate your skin will always be your best friend, for your face, body and hair. So look for products with nourishing and nurturing ingredients. Shea butter, cocoa butter, mango butter and jojoba oils are a few of the ingredients to keep on your list.

    We've got new additions to our store for you. Essential oils have been known to help calm and soothe skin and scalp irritations. Although you'll find a sample kit on the hair category page, you can use them for any of your skin and hair care needs.

    The hair care sample kit has been given an upgrade. We've increased the size of the container on the shampoo and conditioners and added a hair butter sample to the mix.

    Although there's beauty in your blackness, your skin is sensitive and needs protection from the sun just like everyone else. So if you know you're challenged by sunburn, add a few drops of Lavender essential oil to Jojoba and Grapeseed Oil and create a nice body oil for yourself. It will bring comfort and beauty back to your skin.

    We're listening to you and your suggestions, so keep an eye on the category pages and your emails for updates.

    Until next time ...

    Dedicated To Your Beauty

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